Tuesday, September 27, 2022 | 11:15 AM - 12:15 PM
Open to Conference Attendees Only
Adaptability, telehealth and COVID - shaping outpatient clinic design!
Director, Oculus Inc.
Interior Design Director, Oculus Inc.
VHA Deputy Director, Office of Construction & Facilities Management
Decentralizing care using outpatient clinics is ideal for bringing accessible primary care & specialty services to communities that can't or don't want to travel to urban medical centers. To facilitate this delivery of care, clinics based on Patient Aligned Care Teams (PACT) utilize evidence-based design strategies as a basis for better delivery & outcomes. Before COVID-19, these clinics concentrated on 2 core modalities: primary care & mental health. The innate flexibility of the PACT module provided minimal impact on surge & adaptability planning due to COVID-19 & increase in telehealth usage. This allows for integration of evolving treatment modalities, new processes & practices, & expansion of whole health & specialty care services. Speakers will explore the development of an outpatient clinic using the PACT model, with key takeaways on strategies implemented prior to the pandemic, its pivot during the pandemic, and best practices to build in flexibility for future populations.