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Tuesday, September 27, 2022  |  10:00 AM - 11:00 AM

Open to Conference Attendees Only

From Inception to Reality: Building a Comprehensive Cancer Center program.

Michelle Marshall, MBA, FACHE
System Vice President BD and Strategy, Inspira Health
Fernanda Pires
Senior Healthcare Planner, Ballinger

In this session we will walk you through the process of building a brand new community and patient centered comprehensive Cancer Center program from scratch. Inspira Health's System VP will share challenges and opportunities to build the program: focusing on operations and partnerships, including services and specialties that complement each other, the importance of patient engagement and the difference it makes when you implement strategies that supports community; focusing on the Patient's Journey so they and their loved ones feel supported, safe and heard. You will learn how designers, clinicians and patients worked together as a team to realize the vision for the Leading Edge Cancer center, designing spaces that not only support but foster collaborative approach to care between specialties. This session will share lessons learned after 2 years of opening: - Was the envisioned Journey realized? If not, what were the obstacles? - What is staff saying? - How are patients responding?

1: Challenges and opportunities of building a Comprehensive Cancer Center from scratch.
2: Transforming Cancer Care through Collaboration and Operational Improvements
3: Engaging Caregivers, Patients and their loved ones to realize vision and how every detail makes a difference
4: 2 years after opening… What’s working? What's not working? What are the surprises (the good and the bad)?
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