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Tuesday, December 7, 2021  |  4:15 PM - 5:15 PM

Open to Conference Attendees Only

Welcoming New Life: Transforming and Modernizing Women's Centers

Josh Goertz
Director of Planning & Design, Steward Health Care Corporate Real Estate & Facilities
Rachel McKenzie
Project Manager, Associate, TSA Architects

Steward Health Care prides itself on increasing community access to world-class care, and the recent transformation to their Women's Centers at two of their Utah hospitals is no exception. As Utah continues to report higher birth rates than the U.S., and as organizations continue to build brand new facilities in the region, these existing campuses aimed to reclaim their share of the Women's Services market by revitalizing their Labor and Delivery, Postpartum, Baby Well Nurseries and NICU units. This session focuses on the transformation, lessons learned, and benefits from aesthetic and architectural improvements, operational and functional layouts, and the outcome of increased satisfaction of the provider and patient experience of two Women's Centers.



1. Discuss the benefits of the aesthetic and operational improvements to the facilities’ marketing efforts from an owner’s perspective.
2. Discuss the collaborative design process between owner, user groups and contractor, as well as the lessons learned throughout the process.
3. Discover design innovations used to enhance patient comfort and satisfaction with the delivery process.
4. Discover design innovations used to enhance staff effectiveness, comfort, and satisfaction.