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Thomas Hale, MD, PhD

VP for Product Innovation, NAVVIS

Dr. Hale is VP for Product Innovation at NAVVIS, a position that he assumed after retiring as Executive Medical Director for Mercy Virtual, a division of Mercy Health, a position he assumed in June 2009. In his role, Dr. Hale led the development of new ways to effectively and efficiently deliver health care to Mercy communities, large and small. This new care model combined people, data and technology to extend Mercy's reach and services beyond the walls of doctors' offices, hospital campuses and other traditional facilities. Under the leadership of virtual care services Mercy has established increased access to primary and specialty care allowing patients to receive their health care in their local communities and at home. Mercy telehealth services built the infrastructure and business case for Mercy's Virtual Care center which began operations as Mercy Virtual in January of 2014. The world's first virtual care center opened in May of 2015.