Wednesday, September 18, 2019 | 3:00 PM - 4:00 PM
Open to Conference Attendees Only
Sustaining Motivation by Design - A Caregiver Perspective
Vice President, Patient Experience, Burke Rehabilitation Hospital, a member of the Montefiore Health System
The Caregiver Center at Burke Rehabilitation Hospital is the first caregiver support center within a rehab hospital in the U.S. Burke’s patients have often experienced a life-changing illness or injury that affects not only the patient, but also their support system. The Center was created to provide much-needed respite, resources, and motivational guidance for the patient’s care team. Caregivers can experience the emotional and mental anguish associated with their responsibilities which can create a negative impact on the patient’s recovery process. To help combat this stress, a dated clinical setting in the heart of the hospital was transformed to celebrate the patient-centered-care Burke is known for. Collaboration with focus groups, patients, caregivers and the design team brought in the healing power of nature, joyful elegance, engaging visuals, and custom-tailored support programs resulting in an uplifting center where visitors leave empowered to embark on their recovery journey.
- Understand why designing for caregivers is a vital undertaking to deliver effective patient recovery.
- Discover new design strategies to invite playful moments in times of stress and sadness.
- Explore how motivating architectural features nudge caregivers towards a more joyful state of being.
- Observe the effects of user-centered design methods and how to apply them to your facility.