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Wednesday, September 18, 2019  |  3:00 PM - 4:00 PM

Open to Conference Attendees Only

Replacement hospital with new care models and post-occupancy lessons.

Carrie McGovern RID
Director of Interior Design, Indianapolis, BSA LifeStructures
Derek Selke AIA, ACHA
Principal | Architect, BSA LifeStructures
Linda Wessic RN, BSN, MBA
Vice President and Chief Operating Officer/Chief Nursing Officer, Major Hospital

When Major Hospital began planning to replace their existing hospital on the heels of the ACA, they recognized that future healthcare would be heavily focused on ambulatory care. The Hospital and design team recognized that they needed to be on the forefront of new technologies and be innovative with models of care. From patient and guest arrival welcomed by a navigator to discharge via an offstage door, the experience is thoughtfully patient-centric. Innovations include the 38-bed Ambulatory Care Center that serves outpatients and all observation patients, and provider clinics vertically stacked with the patient care units. The team will share operational planning strategies before design, lessons learned and metrics on patient outcomes, readmissions, observation length of stay, energy savings and patient and provider satisfaction.

Learning Objectives:

  1. Understand how early operations planning before design can shorten the traditional design process and lead to innovation
  2. Learn how length of stay can be managed and reduced for observation patients while improving ED throughput and improving the patient experience
  3. Appreciate the importance of challenging traditional design concepts and “the way we’ve always done it” and having outcome metrics that support them
  4. Learn about ways to preserve the rich cultural history and integrate art into replacement hospitals
SESSION FOCUS AREAS: = Generative Space = NOAH