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Tuesday, September 17, 2019  |  1:45 PM - 2:45 PM

Open to Conference Attendees Only

Repainting the Portrait: Hospital Replacement and Corporate Culture

Adam Jensen, RA
Executive Director, Design and Construction, Intermountain Healthcare
Eric Meub AIA, LEED AP
Vice President, HDR
Zeke Triana, AIA, LEED AP
Vice President, Facilities Planning, Design and Construction, Cedars-Sinai Medical Center
Amy Williams, AIA, LEED AP
Vice President, Managing Principal, HDR

There is no more disruptive activity for a healthcare campus than an on-site, full-hospital replacement. It requires a decision-making rigor and prioritization beyond that of greenfield construction, with profound impacts on a system and its member campuses. In the end, the very identity of the system--its priorities, brand and engagement with local communities--are positively affected. Two replacement projects--Intermountain Healthcare's Utah Valley Hospital and Cedars-Sinai's Marina Del Rey Hospital--illustrate how a single campus overhaul helps revision its general respective culture. Impacts include branding, new standards for patient care, new health service options, and even changes to the corporate structure. While all new construction paints a portrait of the parent system, a replacement project balances the new vision with the needs of staff, patients and visitors who have to survive the transition. That balance is where the real personality of a healing culture shines most.

Learning Objectives:

  1. Brand/Community: How to tailor the brand to a new generation of community priorities and apply local lessons to a spectrum of campuses
  2. Design standards: How to find opportunities to prototype and refine standards within the array of make-ready projects and departmental moves
  3. Clinical priorities: How to help the client base the tough decisions of site/constructability constraints on the institutional mission
  4. Patient Experience: How design priorities can mitigate and/or transform disruption and confusion during multiple phases of demolition/construction


SESSION FOCUS AREAS: = Generative Space = NOAH