Session Detail

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Tuesday, September 17, 2019  |  10:00 AM - 11:00 AM

Open to Conference Attendees Only

Disrupting the Status Quo: A Case Study in Innovative, Patient-Centric Design

Sam W. Burnette, AIA, NCARB, EDAC
Principal, Earl Swensson Associates
Katie Jacoby
Executive Vice President, Strategy and Development, Anchor Health Properties
Braulio Vicente
Executive Director, Specialty Care, The Villages Health

As the healthcare landscape evolves, it is time we look at the design of medical facilities through a new lens and “re-think” their implementation from a patient-centric perspective. This session will focus on The Villages Health’s unique approach and dedicated commitment to a patient-centered, primary-care driven model and how their ambulatory real estate supports their mission and vision. The priority is to create a place to deliver excellent patient care in an environment that feels like home. Create a place where patients intuitively understand that they receive integrated care with minimal confusion. A facility where the focus is on wellness and living an active lifestyle, and how the outpatient center functions to facilitate and enhance the service being provided. A facility whose design is driven by the patient experience – positively impacting the health outcomes of the community. 

Learning Objectives:

1. Review a case study of The Villages Health ambulatory real estate strategy and development of their primary and specialty care network
2. Distinguish between traditional and patient-centric design principles where best practices are integrated to enhance patient satisfaction 
3.Describe how patient-centric planning and design offer the opportunity to competitively address rapidly evolving care options
4. Create a new vision for healthcare systems focusing on patient-centered paradigm of care where components revolve around the patient’s experience

SESSION FOCUS AREAS: = Generative Space = NOAH