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Monday, September 16, 2019  |  1:30 PM - 5:00 PM

Separate Registration Required

Facility Tour One: Partners Healthcare Headquarters

Since its founding in 1994, Partners HealthCare employees have never literally worked together. Until now. The new Assembly Row complex in Somerville opened for employees in June 2016.

In total, the move involves 4,500 Partners HealthCare employees that serve umbrella functions for the Partners system – finance, human resources, information systems, government affairs, communications, legal, and others. Previously, these employees were scattered in 15 locations around the Boston metro area. Space on the 11th floor of the Prudential Center will remain as a central meeting place and will continue to serve as the system’s official headquarters.

Combining all staff in a single-campus setting offers three benefits: uniting the Partners culture, improving efficiency, and reducing costs.

“Bringing people together under one roof will break down silos to create a more unified culture, as well as providing many more opportunities for inter-departmental collaboration,” said Peter Markell, executive vice president of Administration & Finance, CFO and Treasurer and a member of the Executive Leadership Team that heads up the Assembly Row project. “Departments and areas who work closely together or who have shared aspects of large projects will be located adjacent to one another in the new space.” For example, Partners eCare staff will be located near IS staff since their work is so interdependent.

An emphasis on shared resources – everything from printers to office supplies to “huddle rooms” for meetings – will improve efficiency and effectiveness while streamlining processes. And reducing the costs associated with operating multiple sites is expected to save more than $10 million in annual office lease costs.

While the bulk of the space at Assembly Row is for Partners HealthCare staff, the building contains a variety of spaces available to employees from throughout the system. On the main floor adjacent to the lobby, a flexible, multi-purpose Assembly Room for up to 600 people can be arranged into several configurations, such as a large lecture/presentation setup or a banquet layout for hosting a seated event. Like a hotel ballroom, the space can be divided into three smaller configurations.

A 13-room training facility is on the second floor. Eleven of the training rooms are dedicated to computer training and vary in size to accommodate 12-34 people. The other rooms can be reserved for traditional training.

Photo credit: Robert Benson Photography



SESSION FOCUS AREAS: = Generative Space = NOAH