Wednesday, September 20, 2017 | 8:30 AM - 9:30 AM
Open to Conference Attendees Only
Building on Success: Enhancing Renovations through Continuous Improvement
Associate Architecture, TRO
Associate Principal, Director of Interior Design, TRO
Senior Architect Planner, Brigham & Women's Hospital
Brigham and Women’s Hospital (BWH) wanted to reimagine the inpatient care units located inside their 35-year-old tower to reflect the quality of care synonymous with BWH. With 500 of their 800 beds located inside the tower, the potential gains could be significant for both staff & patients. At the project outset, the design team shadowed personnel to gather information on flows, adjacency, communication, ergonomics & noise. Using this current state analysis, a series of countermeasures were incorporated into prototypes; targeting issues identified by the shadowing event. Due to a high tower census, renovations have occurred one unit at a time. As each unit is inhabited, the team reconvenes for a POE involving “lessons learned”. The design of each unit has improved with each iteration, in a cycle of “plan-do-check-act”. This session will address how having a clear vision & desire to continuously learn creates a deliberate & strategic approach to unit planning & outcomes.
1. Recognize methods for analysis of current state and development of countermeasures as a means for making informed design decisions.
2. Research the most current strategies for reducing Hospital Acquired Infections (HAI) in patient care environments.
3. Assess techniques for supporting the ever-changing technology and how to achieve adaptable solutions.
4. Summarize the framework of a post occupancy review, identifying techniques for creating a continuous improvement cycle of “Plan-Do Check-Act”.