Session Detail

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Monday, September 18, 2017  |  3:15 PM - 4:15 PM

Open to Conference Attendees Only

ED Design Considerations Two Different Approaches to Workflow to Improve Patient Care While Reducing Patient Wait Times

SPEAKERS
 
John D'Angelo MD FACEP
Senior Vice President and Executive Director, Northwell Health
 
Benjamin Earls LEED AP
Associate, GBBN Architects
 
Robert Masters II AIA NCARB LEED AP
Principal, CannonDesign
 
Erin Schmidt, IIDA, NCIDQ, LEED AP ID+C
Interior Designer, GBBN Architects
Kartik Varadarajan
Sr. Special Project Manager Emergency Services, Cincinnati Children's Hospital Medical Center
MODERATOR
 
Neal Boothe PE
Associate/Senior Electrical Engineer, TLC Engineering for Architecture
Likely all emergency departments nationwide face the same struggle – providing quality emergency care with limited resources in EDs that never seem large enough.  This session will provide examples of how two projects addressed these challenges.  In one case, Northwell Health implemented a new “Super Track” clinical model was retrofitted into several EDs to manage wait times and reduce patient length of stays via an acuity-based split flow concept.  This led to a 15% reduction in door-to-door provider times and a 42% rise in volume over a 2-year period.  In a second example, the Cincinnati Children’s Hospital Emergency Department team explored new work flow models balancing emerging trends  while staying focused on delivering best in class patient care.  In the process, this team employed a variety of techniques throughout the concept planning and design process.  The resulting ED utilizes a model that engages patients and their families while breaking down the silos amongst the care team.
 
LEARNING OBJECTIVES:

1. Present data to support the value of a “Super Track” split-flow approach in emergency departments as an effective LEAN process redesign strategy.
2. Reference implemented strategies showing how design can impact throughput, length of stay,  patient experience, and quality outcomes in the ED.
3. Learn the techniques used to prioritize patient experience and operational modifications in concert with a limited scope renovation
4. Hear about the value analysis of an interim renovation and its impact on future hospital projects.
 
SESSION FOCUS AREAS: = Generative Space = American Society of Interior Designers = NOAH